Customer Reviews

Tim and Charlie and the entire staff at Insurance Pros are top notch. I know that I am covered and that they look after my best interests.

I know when I call Charlie or Tim about any insurance I am going to be taken care of, not have to worry about if I am getting the right policy, not getting charged too much and have the insurance I need to be covered for what I need. They are great to work with and I recommend them to everyone.

Everyone there is so friendly to work with and happy to help me. I get every question answered as soon as I call. Mostly though, the staff at this office always go the extra mile every time I need anything.

Fast COIs, and affordable prices.

Tim and Charlie know their stuff. They work hard and I know they have my best interest in mind whenever we discuss insurance.

If you’re looking for an insurance agency that provides outstanding customer service I would absolutely recommend the Insurance Pros.

Charlie was recommended to us by a relative, so we felt a confidence in him before even meeting with him. We found Charlie to be very personable and genuinely interested in determining and meeting our insurance needs. He offered options and carefully explained the pros and cons. We felt very confident in the coverages we worked out and the insurance companies Charlie recommended. After several years of dealing with an out of state agent for our insurance coverages, it’s comforting to work with a Durham based agency and a home grown agent in Charlie Dickerson.