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Customer Reviews

5/5

Mr. Wilmer is an outstanding individual; he goes above and beyond to help you...

Mr. Wilmer is an outstanding individual; he goes above and beyond to help you with anything you need. He always responds in a professional and timely manner. I will definitely recommend The Insurance Pros for any of your insurance needs.
Santiago Briones
Santiago B
5/5

Insurance Pros always have my back! I work with Wilmer and he is the best. Very...

Insurance Pros always have my back! I work with Wilmer and he is the best. Very helpful and readily available when I need him. He goes above and beyond!
OF
omolayo f
5/5

Charlie and team have always taken care of all of our needs in a timely...

Charlie and team have always taken care of all of our needs in a timely fashion. They are attentive to everything related to our accounts and their customers. Highly recommend!
CW
Chris W
5/5

Mrs. Susan has been helping me for the past couple of years and she has always...

Mrs. Susan has been helping me for the past couple of years and she has always given me the best customer service anyone could ask for. I can always count on Mrs. Susan to do her job and support me as a customer. Idk who to contact but if you are her boss and reading this you need to give her a raise and a promotion she’s one of the best agents I’ve ever delt with. Take care of her and most importantly give her a raise! Thank you Insurance pros!
Jason Harris
Jason H
5/5

Great experience with Geoff from Insurance Pros! Geoff was helpful, patient,...

Great experience with Geoff from Insurance Pros! Geoff was helpful, patient, professional and took care of everything! As a first time home buyer, it was refreshing to have someone on our side trying to save us money and get the right policies. We were only looking for homeowners insurance but it turned out that we had been overpaying for auto as well. Geoff took the time to answer all of our questions in detail and worked with our lender to get them the documentation they needed on a tight closing schedule. Great to work with and will be recommending to others.
TG
Talen G
5/5

I had a complicated homeowner’s insurance situation to resolve, and I was...

I had a complicated homeowner’s insurance situation to resolve, and I was very happy to have found Geoff and The Insurance Pros for their help. Throughout the process of getting a new policy for my house, Geoff was highly communicative at every step of the process. He investigated several companies and was able to get my house insured at a highly competitive rate. I’m very glad to have worked with him and his company. I would highly recommend them for customers in Durham!
Daniel Miller
Daniel M
5/5

Everyone there is so friendly to work with and happy to help me. I get every...

Everyone there is so friendly to work with and happy to help me. I get every question answered as soon as I call. Mostly though, the staff at this office always go the extra mile every time I need anything.
SH
Sue H
5/5

Charlie thank you for helping me out today! Great customer service!

Charlie thank you for helping me out today! Great customer service!
Bennie Davis
Bennie D
5/5

After a long pattern of nightmarish ordeals with NC Farm Bureau, my wife and I...

After a long pattern of nightmarish ordeals with NC Farm Bureau, my wife and I switched all of our commercial and personal policies over to Insurance Pros. Their agents are professional, courteous, and very responsive–by phone, by email, and in person. All this for rates that are no higher that what we were paying before.
The Treeist
The T
5/5

Great service. Attentive. Print. Good people.

Great service. Attentive. Print. Good people.
DG
David G
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