Customer Reviews

Insurance Pro’s has been the best Decision Craftsman Direct has made. Tim and Charlie answer all of our questions and I certainly feel like they have our best interest at heart. If I were you I would call them. Lee Mendel Smoak President Craftsman Direct, Inc.

Charlie and his team have been great to work with, fast with feedback, and professional in their advice. I’ve greatly appreciated their guidance.

Very friendly and always professional! Highly recommend them!!

Everyone in the office is always very helpful and friendly to deal with. I can always get quotes and/or adjustments to my policy while on the phone. Great quality of customer service, which is rare these days.

My agent and the entire Cole Mill Rd staff has always been so helpful and reliable for every situation. Can’t remember how long I’ve been a customer but I know I have never looked at another insurance provider since and never plan to.

Tim and his office always provide immediate responses to any questions we ask, and are extremely approachable and easy to deal with.

The staff at The Insurance Pros are knowledgeable about the business, provide great suggestions and tips when it comes to dealing with claims and are personable and a pleasure to deal with. I have always been impressed with their sense of urgency and continuous commitment to help their customers.

You guys are awesome. Always there to answer any of my questions. Owning a business makes time difficult however you guys worked around my schedule and were very honest with me. Thanks a bunch!