Customer Reviews

The Insurance Pros have that name for a reason, because they really are PROS at what they do. By far the best customer service and response time I have ever had in my time as a driver. I will be on team Insurance Pros for life!

The Insurance Pros have saved our company money and time with the excellent service and coverage that they provided on our commercial insurance. If we have questions or need information they are always willing to go above and beyond to make sure that we understand and are making the best decisions for the company. We know that any request or question we have will be completed or answered in a timely manner and with great care. We would recommend The Insurance Pros to anyone looking for trustworthy agents who always help their clients get the best insurance that fits your needs

I am a VERY satisfied customer of The Insurance Pros of Durham! Charlie has been there for us every step of the way. Thorough review of our insurance needs, combined with personal attention, outstanding knowledge of the products that best fit our needs and a true commitment to helping us get the most affordable options makes doing business with this company a true PLEASURE! Thank you Charlie, and the whole Insurance Pros Team! As our soon to be married daughter expressed her feelings about your service; You guys ROCK!

I received outstanding customer service from Tim at The Insurance Pros while searching for an insurance agent. I purchased a new car on a Sunday when many agencies are closed, and Tim was able to help me and write me a policy without any hesitation. I can’t recommend them enough!