Customer Reviews

Always prompt in answering my questions and checking around for great prices for me.

Charlie and his team always provide prompt answers to my questions and great service.

The thing you did MOST right was to listen and then answer my questions without any condescending hand or head patting so frequently bestowed upon the grey-haired population.

It doesn’t get any better than Charlie. He really takes care of his people as a friend would. Ron and Madeline Cains

Insurance pros always handles our business with professionalism…,They have always gone the extra mile to help me and solve my insurance needs… Not only would I recommend others to use insurance pros, I Have… Thanks

Very timely and courteous service. Great price.

if you like to be served quickly and effectively change to THE INSURANCE PROS They also give you good prices Good luck Pedro

Charlie is so good about handling questions so quickly and explains very well the issue!

I’ve gotten Exellence service every since i’ve been with this company. I think that I’ve been with them for about 10 years or so. The team is very professional. They don’t hesitate to make sure of giving good customer service. I would recommend them to anyone looking for good rates and customer satisfaction.

I have been working with Tim Foster for quite some time. Before he became co-owner with Charlie Dickerson at Ins. Pros. I mostly deal with Tim because I’ve known him longer. But I have been helped by Charlie as well as Elizabeth. I don’t think I have ever worked with a better group of professionals in what they do. In this day in time it’s hard to trust what people tell you. I know I’m hesitant when it comes to my money, because my money is hard earned. There has never been a time I have called with questions and concerns about my car ins. policy or my homeowner ins policy. Where I didn’t fell I was getting an honest answer. When it comes to car ins, personal ins, health ins, as individual we sometimes think, things aren’t always being done in your favor. It’s hard to come by individuals in the workforce today that may have your best interest at heart. The group at Insurance Pros I feel does. I honestly trust them, and never have had a reason not to. I refer new clients to them all the time. I have nothing but good things to say. What works for me may not work for someone else, and individuals may go with Ins. Pros or go else where for their financial needs to be met. The grass is not always greener on the other side. Just so my team, at Ins. Pros at 1210 Cole Mill Road know, I’m not going anywhere. You three are honest my dream team. Tim I couldn’t have followed a better ins. agent. Thanks for all you do for me. Thanks to you all, you all are truly AWESOME!!!