Customer Reviews

Charlie is so good about handling questions so quickly and explains very well the issue!

I’ve gotten Exellence service every since i’ve been with this company. I think that I’ve been with them for about 10 years or so. The team is very professional. They don’t hesitate to make sure of giving good customer service. I would recommend them to anyone looking for good rates and customer satisfaction.

I have been working with Tim Foster for quite some time. Before he became co-owner with Charlie Dickerson at Ins. Pros. I mostly deal with Tim because I’ve known him longer. But I have been helped by Charlie as well as Elizabeth. I don’t think I have ever worked with a better group of professionals in what they do. In this day in time it’s hard to trust what people tell you. I know I’m hesitant when it comes to my money, because my money is hard earned. There has never been a time I have called with questions and concerns about my car ins. policy or my homeowner ins policy. Where I didn’t fell I was getting an honest answer. When it comes to car ins, personal ins, health ins, as individual we sometimes think, things aren’t always being done in your favor. It’s hard to come by individuals in the workforce today that may have your best interest at heart. The group at Insurance Pros I feel does. I honestly trust them, and never have had a reason not to. I refer new clients to them all the time. I have nothing but good things to say. What works for me may not work for someone else, and individuals may go with Ins. Pros or go else where for their financial needs to be met. The grass is not always greener on the other side. Just so my team, at Ins. Pros at 1210 Cole Mill Road know, I’m not going anywhere. You three are honest my dream team. Tim I couldn’t have followed a better ins. agent. Thanks for all you do for me. Thanks to you all, you all are truly AWESOME!!!

When Charlie left another insurance company, I moved my family’s insurance to The Insurance Pros. Charlie always gives me the best recommendations and sound advice for my family’s insurance needs and I really appreciate that.

Charlie always goes out of his way to help and make sure we are happy! Great customer service

The Insurance Pros are hard working and honest. That means a lot. They are always there to help with any questions or claims. Give the a try. Good service coming you way!

I have been with the Insurance Pros ever since they opened and I could not ask for a better insurance agency! This agency cares about their customers and they have the absolute best customer service! They treat you like you are a person and not a number!! Awesome crew!

My family and I have been with Charlie for over 15 years. We have been fortunate in our insurance needs, but when we have questions, Charlie and his staff are attentive and quick to respond. That gives me a sense of security. Besides, he’s a nice guy! Marti

Charlie and his team have been great to work with, fast with feedback, and professional in their advice. I’ve greatly appreciated their guidance in my work.

Easy, to communicate with, easily available when I need to get in contact with them.